Trackers are covered by our 60-day money-back guarantee and 24-month warranty.
What you pay today, what your plan costs after that, and how to cancel — every price in one place.
How the price works
Minimum total cost: the tracker price.Prices in AUD, GST included.Free delivery, Australia wide.60-day money-back guarantee.
Updates every 2 minutes
A position every 2 minutes — enough to see where it is and where it has been.
A 4-minute drive · updates
From year 2
$70/yr($5.83/mo)
Billed once a year from year 2 — two months cheaper than paying monthly.
Recommended for battery asset trackers.
Updates at every turn and bend, and every 10 seconds on straight roads
That averages about one update every 5 seconds. The 10-second gap only applies on straight roads and highways.
The same 4-minute drive · updates
From year 2
$100/yr($8.33/mo)
Billed once a year from year 2 — two months cheaper than paying monthly.
Recommended for vehicle trackers.
Not locked to this choice: you can switch to the other plan later as a self-serve subscription. See the self-serve plans
Both plans come with
Your tracker uses the network coverage provided by Telstra and Optus.
Bringing your own SIM? Buy any of our trackers and run your own active Australian 4G data SIM in it. Pick “With platform access only (No SIM or data)” on the tracker’s page and your first year of platform access is included.
From year 2$50/yr
Choose it on the tracker’s pageSelf-serve plans
These plans are for a tracker you already own: switching from another Crucial Tracking plan, adding a plan to a tracker you bought outright, or connecting a supported tracking device. Not sure yours is supported? Ask us before you order.
| Plan | Monthly | Annual |
|---|---|---|
| Power SaverUpdates every 2 minutes. SIM, data and platform access. | $7/moChoose Power Saver Monthly | $70/yr ($5.83/mo)Choose Power Saver Annual |
| Real-TimeUpdates every 10 seconds. SIM, data and platform access. | $10/moChoose Real-Time Monthly | $100/yr ($8.33/mo)Choose Real-Time Annual |
| Platform access onlyNo SIM or data. For a tracker with its own SIM. | $5/moChoose Platform access Monthly | $50/yr ($4.17/mo)Choose Platform access Annual |
Monthly: no minimum term — cancel any time from your account or by contacting us.
Annual: billed once a year — two months cheaper than paying monthly. Renews each year until cancelled.
What every plan includes
Buy a tracker with a data plan and we set it all up before it ships.
4G hardware, stocked in Australia and shipped by us.
Already inside when it arrives.
First year included with your tracker.
Plans from $7/mo after the first year. No minimum term.
We set up the tracker and create your user accounts.
Your live map on your phone or any browser.
Simply fit it, log in and start tracking.
From year two: Power Saver $7/mo or $70/yr, Real-Time $10/mo or $100/yr. No minimum term.
The tracker’s price is shown on its page, and it’s the same with or without a plan. Pick a plan on the tracker page when you buy (Power Saver $7/mo or $70/yr, Real-Time $10/mo or $100/yr) and its first year is included: SIM, data and full platform access, nothing more to pay in year one. From year two the plan renews at its normal price until you cancel, and there’s no minimum term, so the minimum total cost is the tracker price. Bringing your own SIM? Pick “With platform access only (No SIM or data)” instead and your first year of platform access is included, then $5/mo or $50/yr.
Your plan renews at its normal price: $7/mo or $70/yr for Power Saver, $10/mo or $100/yr for Real-Time. Same SIM, same platform, nothing else to buy. There’s no minimum term. Want the other plan later? Cancel the plan that came with your tracker and take out the other one as a self-serve subscription from the Pricing page; tell us and we’ll keep the SIM active.
Self-serve from your account (Manage subscriptions), or contact support and we’ll cancel it. There’s no minimum term. Monthly plans stop at the end of the paid month — payments already made aren’t refunded. Annual plans renew each year until cancelled: cancel within 30 days of a renewal for a full refund of that payment; after that we may offer a partial refund case by case. Cancelling during the included first year simply ends the plan — there’s nothing to refund and nothing further to pay, and the tracker is yours: you paid for it outright. The tracker itself, and a plan bought in the same order, are covered by our 60-day money-back guarantee. This doesn’t limit your rights under the Australian Consumer Law. Full details in our subscription policy and refund policy.
Ask for a refund within 60 days of delivery, even if the tracker is installed, as long as it works and isn’t damaged. Send it back complete: the tracker, everything that came with it, our SIM if you bought a plan, and its original box if it came in one. An incomplete return costs a 20% restocking fee. Return postage is yours unless it’s faulty. One claim per customer. Full details. This doesn’t limit your rights under the Australian Consumer Law.
More questions? See all FAQs
Pick a tracker and a plan — see the real total before you buy.
