Shipping Policy

Shipping within Australia is FREE for orders over $49!

Our team work hard to ensure that your orders are sent out as soon as possible. Usually within 24-48 hours of receiving your order.

Once your order has been dispatched, you will receive a confirmation email/SMS including a tracking number to keep you up to date on the whereabouts of your order. (Please check you junk mail).
You can track the status of your delivery at https://auspost.com.au/mypost/track

How long will it take to receive my order?

Please note the delivery time frames are an estimation provided by Australia Post & delays during transit may occur from time to time. Unfortunately, Crucial Tracking can't be held accountable for this. We're doing our best to get your orders to you as quickly as possible, however, please note Coronavirus (COVID-19) have led to significant delays within Australia Post’s country-wide network, impacting many businesses including ours.

Estimated delivery times for Australian customers are:

• VIC, NSW, QLD, ACT & SA - Your order usually arrives in around 2-4 days from dispatch.
• WA – You can collect your order if prior arrangements made or delivery in 1-2 days.
• TAS & NT and all other rural areas - Your order usually arrives in around 3-6 days from dispatch.

 

If we can assist you with your order in any way, please get in touch with us at team@crucialtracking.com.au