Dual-network 4G GPS trackers in Australia
Two networks, one SIM.
A dual-network GPS tracker carries one SIM that can connect on either of two mobile networks instead of being tied to one. Your tracker uses the network coverage provided by Telstra and Optus. If one network isn’t available where your vehicle is, the tracker can connect on the other.
- Australian owned, supported and hosted
Australian compliance (RCM)
- Telstra + Optus, one SIM
- 60-day money-back guarantee
How the SIM works
How does a dual-network SIM work in a GPS tracker?
Every Crucial Tracking data plan ships with a SIM that works across both the Telstra and Optus mobile networks. The SIM isn't tied to one carrier: the tracker connects to whichever of the two networks it can see at the time, so if one network isn't available where your vehicle or asset is, the tracker can connect on the other.
Two networks instead of one removes a single point of failure, but no mobile network covers all of Australia, and reception in any given spot depends on terrain, buildings and distance to the nearest tower.
One SIM, both networks
Every Crucial Tracking data plan ships with a SIM that works across both the Telstra and Optus mobile networks.
Not tied to one carrier
The SIM isn't tied to one carrier: the tracker connects to whichever of the two networks it can see at the time.
The bands both networks use
Our trackers are 4G LTE devices and support the frequency bands both networks use in Australia, including the 700 MHz band that carries most regional coverage.
Why buy here
What should you check before buying a 4G GPS tracker?
Four things. Whether the SIM can use more than one network or is locked to one carrier. Where your tracking data is stored and who runs the platform. Whether the full hardware spec is published, bands and update rate included. And whether a person in Australia answers the phone when you call. Each one is below.
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Two networks, one SIM
If one network isn't available where your vehicle or asset is, the tracker can connect on the other.
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Hosted in Melbourne, Australia
Your stored tracking data lives on our platform, run by us and hosted in Melbourne, Australia. Your tracking history isn't sold or shared with third parties. See our privacy policy.
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Every spec published
Bands, battery, update rate, alerts: the full hardware spec is on every product page and side by side in the comparison table. No black boxes.
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An Australian team on the phone
Call 0413 418 743, Mon–Fri 8:30am–8:00pm, Sat–Sun 8:30am–7:00pm. We reply within 1–3 hours during business hours, and we stock and support every tracker we sell.
The platform and your stored tracking data are hosted in Melbourne, Australia, on cloud servers we deploy and manage ourselves.
Choose your tracker
Everything you track, on one map
Live map, alerts, trip replay and reports, on your phone or desktop.
Live map: every vehicle and asset, right now.
Pick one for its speed, distance and last fix.
An alert the moment it moves, by web and email.
Play the day back, trip by trip.
Trips, stops and events as a PDF report.
See the platformOpenFreeMap © OpenMapTiles Data from OpenStreetMap
Straight answers on networks and plans
Networks
Which networks does the SIM use?
Every Crucial Tracking data plan ships with a SIM that works across both the Telstra and Optus mobile networks. The SIM isn't tied to one carrier: the tracker connects to whichever of the two networks it can see at the time.
Will it work where I am?
Your tracker uses the network coverage provided by Telstra and Optus, Australia's two largest mobile networks. If one network isn't available where your vehicle or asset is, the tracker can connect on the other.
Two networks instead of one removes a single point of failure, but no mobile network covers all of Australia, and reception in any given spot depends on terrain, buildings and distance to the nearest tower. Out of range, most of our trackers keep logging positions and send the trail when they reconnect — each tracker's specifications say whether it does. Not sure about your patch? Call us on 0413 418 743 before you buy and we'll check.
Do the trackers support the right 4G bands?
Our trackers are 4G LTE devices and support the frequency bands both networks use in Australia, including the 700 MHz band that carries most regional coverage. The full band list is on each product page and in the comparison table.
Can I bring my own SIM?
Yes. Any active Australian 4G data SIM works in our trackers — the tracker's page says which SIM size it takes. Platform access isn't included with the tracker alone: pick "With platform access only (No SIM or data)" on the tracker page (first year included, then $5/mo or $50/yr), or take one of our data plans, where it's included.
Plans & renewals
What happens after the first year?
Your plan renews at its normal price: $7/mo or $70/yr for Power Saver, $10/mo or $100/yr for Real-Time. Same SIM, same platform, nothing else to buy. We'll email you before the first renewal.
How do I cancel?
There's no minimum term. Stop the automatic renewal any time from your account (Manage subscriptions), or email team@crucialtracking.com.au or call 0413 418 743 and we'll stop the next renewal. The tracker is yours to keep. Once the plan ends, power the tracker down or fit your own SIM. Full terms are in our subscription policy and refund policy.
What's included in the plan?
The SIM, the data and full access to the platform: live tracking, trip history, alerts, geofences and PDF reports. Power Saver reports every 2 minutes; Real-Time reports every 10 seconds. There's no separate platform fee.
No results — ask us instead.
Message us on WhatsApp (+61 413 418 743) or email team@crucialtracking.com.au — we reply within 1–3 hours during business hours.
Not sure it'll work where you go?
Tell us what you're tracking and where it travels, and we'll call you back with a straight answer on the right tracker and the total cost.
We reply within 1–3 hours during business hours, Mon–Fri 8:30am–8:00pm, Sat–Sun 8:30am–7:00pm.
Prefer to talk now? Call 0413 418 743